We want you to be fully satisfied with your purchase. If for any reason you're not happy with your art supplies, we’re here to help.

Physical Products (Brushes, Tools, Surfaces)
Returns accepted within 30 days of delivery for unused, unopened items.
Items must be returned in original packaging and in resalable condition.
Refunds will be issued to your original payment method once the return is received and inspected.

Customer is responsible for return shipping costs, unless the return is due to a damaged or incorrect item.

Damaged or Incorrect Items
Please contact us within 7 days of receiving your order if an item arrives damaged or incorrect.  We’ll provide a replacement or refund at no additional cost to you.

Online Courses
Due to the digital nature of our courses, all sales are final. If you experience technical issues or need support accessing your course, we’re happy to help resolve it.

How to Start a Return
Email us at painting@kingslan.com with your order number and reason for return.
We’ll reply with return instructions and a mailing address.

We take pride in carefully packing and promptly shipping your order so you can focus on what matters most—creating beautiful art.